Thanks for shopping at Raezers Edge. If you are not entirely satisfied with your purchase, we’re here to help.
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase. After inspection of the item, you’ll be refunded in full less the shipping expenses.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Limited lifetime warranty on all our products. If a handle or corner needs replacing will ship free. This excludes components not made by us. Items like speakers, crossovers, power modules, tubes, and transformers are under the manufacturer warranty, typically 5-7 years.
If a product is not working and needs service after 1 year, customer pays for shipping to us, we will cover return shipping. We will also cover any replacement parts or components, unless the manufacturer warranty has expired.